Thank you for purchasing John Linkous curtain products. These shipping guidelines apply to all orders placed during this clearance event and are designed to provide you with a clear understanding of our shipping, transit, and after-sales processes.
📦 Shipping Information
Origin: United States
All orders are shipped centrally from our local warehouse within the U.S.
Once inventory is confirmed, items immediately enter the packaging and dispatch process.
⏱ Order Processing Time
Processing Time: Same-day processing
After you successfully place and pay for your order, the system automatically generates the order and assigns it to the warehouse.
The warehouse will complete the picking, packaging, and shipping preparation on the same day.
🚚 Transit Time
Delivery Time: Approximately 2 days
A designated logistics carrier will handle the final delivery stage.
Delivery is completed within 2 days for most regions; remote areas may experience slight delays.
A tracking number will be provided after shipment to allow for real-time monitoring of your order’s transit status.
🔄 Return Policy
Return Window: Returns may be requested within 30 days of receiving the item.
We accept return requests for quality issues, shipping errors, or items that do not match the product description.
Please contact Customer Service to obtain the return address and specific return procedures before initiating a return request.
Returned items must be kept in reasonable condition to facilitate subsequent inspection and processing.
💰 Refund Policy
Refund Processing Time: Processed within approximately 3 days after the return is confirmed.
Refunds will be issued back to your original payment account.
Actual refund arrival times may vary slightly depending on your bank or payment platform.
⚠️ Special Clearance Notice
Due to sustained financial losses, the merchant has decided to liquidate inventory at a loss.
This logistics and sales event constitutes a temporary inventory clearance project. All items are sold at clearance prices; inventory is limited and available only while supplies last. We will not be conducting standard restocking or maintaining long-term inventory for these items.
📌 Logistics Service Commitment
During this clearance period, we remain committed to maintaining our core service standards:
Same-day rapid order processing from our U.S. warehouse
Stable and reliable domestic logistics delivery
End-to-end shipment tracking
30-day return guarantee and after-sales support
Thank you for your continued support and trust in John Linkous. We will continue to optimize our logistics and service systems, and we look forward to re-entering the home curtain market in the future with a more flexible approach.